These Terms & Conditions govern your use of this website and any order placed with RTC Fashion ("we", "us", "our"), manufacturer of Lehenga, Saree and Suit. By contacting us or placing an order, you agree to these terms.
1About RTC Fashion
RTC Fashion is a manufacturing business, trading under legal name Rohit Jashvantbhai Bhanderi, based in Surat, Gujarat, engaged in the manufacture and sale of Lehenga, Saree and Suit since 2014.
2Orders & Enquiries
Orders and enquiries placed via WhatsApp, phone call, or email are treated as a request for quotation or purchase. All orders are subject to confirmation of stock, fabric availability and production capacity.
3Pricing
Prices for our Lehenga, Saree and Suit collections are shared directly with customers on enquiry and may vary based on fabric, design, embroidery and order quantity. Prices are subject to change without prior notice.
4Payments
Payment terms, including any advance payment for bulk or custom orders, will be communicated at the time of order confirmation. Full payment details are shared directly by our team before dispatch.
5Production & Delivery
Delivery timelines depend on order quantity and design complexity and will be communicated at the time of order confirmation. We aim to dispatch orders within the agreed timeframe but are not liable for delays caused by courier partners or events beyond our control.
6Quality & Returns
Every piece is checked for fabric, cut and stitch quality before dispatch. Concerns regarding a delivered order must be raised within a reasonable time of receipt, with photographic evidence, so we can review and resolve them fairly.
7Custom & Bulk Orders
Custom designs and bulk wholesale orders are manufactured as per specifications agreed with the customer at the time of order. Minor variations in colour, embroidery placement or fabric texture may occur due to the handcrafted nature of the product.
8Intellectual Property
All designs, logos and branding shown on this website, including RTC Fashion and its group labels, remain the property of their respective owners and may not be copied or reproduced without permission.
9Limitation of Liability
RTC Fashion shall not be held liable for indirect or consequential loss arising from the use of this website or from delays outside our reasonable control.
10Governing Law
These terms are governed by the laws of India, with courts in Surat, Gujarat having jurisdiction over any disputes.
11Changes To These Terms
We may revise these Terms & Conditions from time to time. Continued use of this website or our services implies acceptance of the current terms.
12Contact Us
For any questions regarding these terms, please reach us at rohitbhanderi7700@gmail.com or +91 73839 87700.